Overview
The full exchange and return terms for Aurise Clothing will be published here. The section below outlines the structure to be completed with the store’s confirmed policy.
Eligibility
Items must be unused, unwashed and unstitched, in their original packaging.
The exact eligibility window will be confirmed by Aurise Clothing.
Non-Returnable Items
Fabrics that have been cut, stitched or altered in any way cannot be exchanged or returned.
How to Request an Exchange
Contact us through the contact page or WhatsApp with your order number and details of the item.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us as soon as possible and our team will resolve it with you.